All restored vintage Polaroid Cameras come with a comprehensive 1-year mechanical warranty. All Non-Polaroid Cameras come with a 3-month mechanical warranty. Our warranty policy does not cover repairs related to damage stemming from impact, water, or blatant misuse.

If you are experiencing issues with a camera that you purchased from us, please reach out by phone or email so we can help get your camera repaired or replaced as soon as we can. Our contact information can be found here.

Please note that return shipping costs and logistics must be handled by the customer and the return must first be authorized by our customer service department. Do not ship us any cameras or gear until you've had a conversation with a customer service representative who has authorized the return. We reserve the right to deny refund or warranty claims for cameras and other products at our discretion.